Frequently Asked Questions
Where is Big River Storage located?
Big River Storage
631 E Madison St
Eau Claire, WI 54701
What are the access hours?
Access your unit 24/7.
Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.
How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.
What documentation do I need to rent a unit?
A valid form of government-issued ID such as a driver’s license, passport, or state ID.
What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.
What security features do you offer?
Our facility is well-lit, under 24-hour video surveillance, and coded gate entry.